Remote Support

Remote, mobile or home working is an essential for most small to medium sized businesses. It can improve speed or reaction, efficiency and can even drive down your costs. But only if it is fast, reliable and secure enough for your staff to use without a major headache.

Let’s face it… your team just want to get the job done, but they are often faced with getting a VPN running, perhaps from a location they haven’t been at before.  They need to remember all the sign on steps and passwords. Even then it may not work.

Remote access doesn’t need to be that complex!

Remote access to email, data and applications

We will set up a simple remote access desktop icon on each user’s PC. All they need to do is click on the icon. It runs a special utility behind the scenes that automatically sets up the VPN for them. All the user needs to do is remember their normal logon details. The system will know what applications and areas of the server they have access to. It’s simple and fully secure.

All the support you need – when you need it

When you or one of your team has a problem with remote access they can call our engineers to get their problems solved. 
Your call will always be answered by a real person – somebody who speaks plain-English instead of “techno-babble.” Somebody who can sort out your problems quickly because they understand your business and your computer systems.